Privacy Policy

888 Infinity (ABN 45 619 260 310) trading as 888 Infinity
Last updated: September 2026

About this policy

888 Infinity ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy applies to 888infinity.com.au, our project websites (including orahousenorthcote.com.au and velahouse.com.au), our campaign landing pages (including go.888infinity.com.au), our social media pages, and enquiries made through advertising platforms such as Facebook, Instagram and Google.

What personal information we collect

We may collect:

• your name, email address, phone number and postcode
• details of your property interests, such as the number of bedrooms you require, your budget or purchase timeframe
• how you heard about us
• information you provide when you make an enquiry, register your interest, download a brochure, subscribe to our newsletter, or attend an inspection or display
• technical information such as your IP address, browser type, device information and the pages you visit on our websites

How we collect it

We collect personal information when you:

• complete a form on our websites or landing pages
• submit an enquiry through a Facebook, Instagram or Google lead form
• subscribe to our newsletter
• contact us by phone, email or in person
• browse our websites, which use cookies and similar technologies

We may also receive your information from real estate agents or sales representatives acting on our behalf.

Why we collect and use it

We use your personal information to:

• respond to your enquiries and provide information about our developments
• arrange inspections and appointments
• send you updates, newsletters and marketing about our current and future projects, where you have agreed to receive them
• manage the sale of our properties
• improve our websites, advertising and services
• comply with our legal obligations

Cookies, analytics and advertising

Our websites use cookies and tools such as Google Analytics, Google Tag Manager, Google Ads and the Meta Pixel. These help us understand how visitors use our websites, measure the performance of our advertising, and show relevant ads to people who have visited our websites.

You can disable cookies in your browser settings, and manage your ad preferences through your Google and Meta account settings.

Who we share it with

We may disclose your personal information to:

• real estate agents and sales representatives appointed to sell our properties
• marketing, advertising and digital agencies that assist us
• service providers such as website hosting, CRM and email marketing providers
• our professional advisers, including lawyers and accountants
• government authorities where required by law

We do not sell your personal information.

Overseas disclosure

Some of our service providers, including Google and Meta, may store or process information outside Australia, including in the United States. We take reasonable steps to ensure these providers handle personal information in line with the Australian Privacy Principles.

Direct marketing

We may send you marketing communications about our developments where you have consented or would reasonably expect to receive them. You can opt out at any time by clicking "unsubscribe" in any email, replying "STOP" to any SMS, or contacting us using the details below.

Automated decisions

We do not use computer programs to make decisions that significantly affect your rights or interests without human involvement.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. When your information is no longer needed, we take reasonable steps to destroy or de-identify it.

Accessing and correcting your information

You can request access to, or correction of, the personal information we hold about you by contacting us. We will respond within a reasonable time, usually within 30 days.

Complaints

If you have a concern about how we have handled your personal information, please contact us first. We will investigate and respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

Contact us

Privacy Officer
888 Infinity
580 Church Street, Richmond VIC 3121
Mailing address: PO Box 629, Northcote VIC 3070
Email: info@888infinity.com.au
Phone: 03 8678 0348

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.